Support

Something not working, or an idea? Email us and a real person will reply, usually within two days.

Common questions

Do I need an account?
No. Everything works on your phone without one. An account adds a backup and AI photo logging.

How do I move to a new phone?
On the old phone, sign in under Me → Account so your diary is backed up. On the new phone, install Gymco and sign in with the same email.

Apple Health or Health Connect isn't syncing.
Open Me → Health and follow the steps shown. On iPhone, check Settings → Health → Data Access & Devices → Gymco. On Android, check the Health Connect app permissions.

The photo estimate is off.
Estimates are a starting point. Tap the item to correct the amount; writing the weight in grams always wins.

How do I cancel Gymco Pro?
iPhone: Settings → your name → Subscriptions. Android: Google Play → Profile → Payments & subscriptions. Deleting the app doesn't cancel it.

How do I get a refund?
Purchases go through Apple or Google: request one at reportaproblem.apple.com or in Google Play's order history.

How do I delete my data?
See Delete your account.